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Job Details

Vendor Management Consultant Job

Company name
Blue Shield Of California

San Francisco, CA

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Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.


Develops and enhances sourcing strategies.

Writes and negotiates contract terms to maximize vendor performance, protect the long term interests of the company

, and obtain and sustain the most competitive pricing

Generates recommendations for internal process improvements to cut cost, and enhance vendor performance

Plans and oversees execution of strategic and operational initiatives impacting IT and the various business units IT Supports

Manages all vendors who support IT and any business units consuming the IT type services. ,

Drives and achieves administrative expense optimization projects savings target/benefits

Ensures annual budget attainment and proactively drive opportunities for cost reduction

Manages audits and assists with post audit remediation to mitigate vendor business risk and to address, where appropriate, in future vendor contracts

Ability to establish and sustain a positive influence on the performance of others within IT, the company, and vendors

Drives the execution of desired results and operational changes once processes are outsourced in order to take full advantage of the opportunities provided by partnering with organizations that can provide scale, technology, expertise and resources not previously available to BSC

Drives multi-year, multi-million dollar expense optimization and/or cost savings projects

Responsible for a significant number of the most fundamental business process functions that are critical to the daily running of BSC's business and ultimately BSC's success

Represents the organization as the performance and relationship owner in relationships with business critical vendors. These activities include relationship and performance management, risk mitigation, contract negotiations, dispute resolution and vendor strategy & development

Reviews and approves complex high dollar value contracts for technology goods and services.

Determines appropriate vendor contracts for newly proposed work and negotiates competitive agreements with the vendors that protect BSC's long term interests, mitigate risk, and provide competitive pricing.

Assists with the budget creation, reviews budgets and forecasts, handles invoice disputes with vendors, and approves expenditures. Accountable for any variances in the budget vs. actual expenditures during the year


Bachelors degree required; Masters of Business Administration preferred

12 years of experience in procurement and vendor management negotiating multi-year, high dollar value and/or high risk technology related contracts

Ability to balance need to deliver solid operations while constantly driving change to improve effectiveness and execute outsourcing strategy

Ability to identify future trends in procurement and vendor management best practices (including outsourcing, Cloud services, licensing, software development...)

Healthcare industry knowledge and vendor management & governance experience

Knowledge of strategic sourcing processes and practices

Outstanding conceptual, analytical and problem solving skills

Excellent strong written and verbal communication, planning and organization skills. Must be able to read, interpret, and write agreement terms and conditions.

Outstanding diplomacy skills

Knowledge of information technology processes and practices such as the software development life cycle, IT operations and support, software licensing (perpetual, subscription, term etc.), equipment leasing, Cloud, software, and infrastructure as a service, and asset management.

Ability to determine total cost of ownership.

Thorough understanding of intellectual property rights and risk allocation with respect to software development and/or usage, the respective ownership rights of the parties, and infringement indemnification.

Experience negotiating complex technology type contracts for software, hardware, software development services, implementation services, telecommunications, and other IT related activities.

Knowledge of various contract types (fixed price, T&M, labor hour, cost reimbursement), the differences between them, the risks and benefits of each type, when it is appropriate to use them, and what elements are required to effectively implement each type.

Preferred 12-14 years of experience negotiating multi-year, high dollar value, and/or high risk service, lease, software and intellectual property and IT outsourcing such as Cloud, software and infrastructure as a service outsourcing type agreements.

Experience working in a services company (health care, financial services, etc.)

IT experience including, but not limited to, negotiating license agreements, services contracts for software development, systems implementation services, and IT operations support (outsourced, managed services, , RFP, contract negotiations and a track record of delivering process improvements and cost efficiencies

Or equivalent combination of education and experience

Experience managing a team and multi-million dollar budgets

Experience leading complex cross-functional projects

Strong internal and external customer focus

The ability to navigate through a large and complex organization

No direct supervisory responsibilities

Will be responsible for directing others on appropriate company sourcing and vendor management policies, procedures, and processes.

Job Criteria:

Start Date:

Position Type: Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Company info

Blue Shield Of California
Website :

Company Profile
Blue Shield of California, an independent member of the Blue Shield Association, is a nonprofit health plan dedicated to providing Californians with access to high-quality health care at an affordable price.As a nonprofit health plan, Blue Shield is guided by our mission and values, which encourage innovation and enable us to be a catalyst for constructive change. Our mission and values are embodied in our proposal to guarantee health coverage for all Californians, the first time a major health plan has called for universal coverage. See our 2015 Mission Report.

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